Our Services

Destination, hotel & venue sourcing

Creative, design & production

Transportation & travel logistics

Management & staffing support

Technology & communications

Budget development & management

Food & beverage management

Global destination, hotel, venue & transportation specialists

We have strong business relationships with unique venues globally, including all hotel brands, saving you time and money in the process. We will source the perfect venue, book all travel and hotel accommodations and manage all air and ground transportation including negotiations, concessions, and contracts. This includes airport greeters & transfers, transportation to/from the event and departure notices.

  • Request for proposal management for hotels, resorts and unique venues 

  • Site evaluations 

  • Negotiations, concessions and contract preparations


Creative, design & production

We apply creative, production and technical expertise so that every detail represents your unique brand.  


  • Sourcing service providers, such as speakers, destination management, audio visual, production, ground transportation, etc. 

  • Creative strategy and thematic development

  • Décor, signage/branding and entertainment 

  • Creative proposal of branded gift ideas based on budget, shipping deadlines, distribution 

  • Development, coordination and execution of team building activities

  • Food and beverage selection and menu creation 

  • Management of attendee dietary requirements

  • Confirmation of attendee guarantees 

  • Full vendor management, permits and insurance


Transportation & travel logistics

From plane (private or commercial) reservations to airport ground transfers, we make sure that you and your guests have a seamless travel experience.


  • Booking of attendee/VIP flights (private or commercial)

  • Flight status monitoring

  • Airport transfers (arrivals and departures)

  • VIP meet and greet, airport greeters 

  • Off-site activity or dinner group ground transportation 

  • Personalized departure notices

Management & staffing support

Our staff is available wherever you need us.  We pay attention to every detail from ensuring that all equipment is working properly, to personally overseeing table layout/settings and decor, to supervising the set-up at every conference and meeting.  We also provide on-site concierge services to assist your guests at all times.  


  • Meeting room assignments, coordination of load in/out times and room setups

  • Management of all production and audio visual needs including webcasts for duration of program

  • Tracking of all packages, logging shipments, return shipments, international import/export

  • Registration and Hospitality desk, distribution of name tags, welcome packets and program information

  • Concierge services for all attendees

  • VIP administrative support & amenities


Technology & communications

We develop innovative technology solutions to save our clients time, resources, money, and the environment.  Go paperless!


We tailor event communication registration websites, customized event apps for distribution of pre, during, and post event content as well as logistical communications.  We also create solutions to engage with speakers and attendees.


  • Event registration website build and management

  • Communication plan (save the date, invitations, reminders, confirmations, surveys)   

  • Web registration management (monitor responses, reporting, call center)

  • Event app development and management (see example)

  • Post communication polls and surveys (in app or registration)

  • Live and/or delayed webcast platforms, in-venue or in-studio


Budget development & management

We know that this may not always be the most exciting part of organizing an event, but it is crucial to your bottom line.  We use long standing vendor relationships and partners to negotiate the best possible rates, concessions and contracts to save you time, money and resources.


  • Create an estimated budget and final budget 

  • Maintain budget throughout the event 

  • Management of all vendor invoices 

  • Maintain payment timeline 

  • Final bill review of all vendors and venues 


Food & beverage management

Food and beverages make one of the most lasting impressions of your event. We pride ourselves on our extensive knowledge about cuisines and matters of taste and work with you to develop the perfect food menus and beverage selections, including any special dietary requirements. Our knowledge extends to food and beverage pairing to ensure your guests taste buds come alive. It is our job to “wow” your attendees.


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©2017-Present MAKE IT HAPPEN MANAGEMENT LLC (All rights reserved.)

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For more information:

David Landgraf
Founder & Chief Experience Officer

(929) 277-0084


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